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Frequently Asked Questions

HOW CAN WE HELP YOU?

  • How Does the Trade-In Process Work?
    We offer two flexible trade-in options to suit your needs: Option 1. Full Price Purchase and Immediate Shipment: - You would purchase the listing at full price, and we will provide your trade-in credit via PayPal Goods and Services. With this option, we can ship your new clubs right away, allowing for a quick and easy exchange. Option 2. Discounted Purchase and Ship your Clubs First: - If you'd prefer to reduce the upfront cost, you can purchase the listing at the discounted price and ship your current clubs to us, and once we receive your clubs, we will ship your new clubs to you. Both options offer a smooth, secure process, ensuring you receive your new clubs promptly.
  • What Is the Best Way to Ship Clubs?
    We recommend printing a label in advance from the UPS website, as they offer lower rates than you’ll find in the store. UPS also has boxes and packing material available that will fit your clubs, making it easy and affordable to ship them safely.
  • What Is Your Return Policy?
    We accept returns if the clubs are defective. If you decide to try something different or change your mind, we offer flexible options, including trade-in credit or a buy-back offer, to ensure you're satisfied with your purchase.
  • How Does the Trade-In Process Work?
    We offer two flexible trade-in options to suit your needs: Option 1. Full Price Purchase and Immediate Shipment: - You would purchase the listing at full price, and we will provide your trade-in credit via PayPal Goods and Services. With this option, we can ship your new clubs right away, allowing for a quick and easy exchange. Option 2. Discounted Purchase and Ship your Clubs First: - If you'd prefer to reduce the upfront cost, you can purchase the listing at the discounted price and ship your current clubs to us, and once we receive your clubs, we will ship your new clubs to you. Both options offer a smooth, secure process, ensuring you receive your new clubs promptly.
  • What Is the Best Way to Ship Clubs?
    We recommend printing a label in advance from the UPS website, as they offer lower rates than you’ll find in the store. UPS also has boxes and packing material available that will fit your clubs, making it easy and affordable to ship them safely.
  • What Is Your Return Policy?
    We accept returns if the clubs are defective. If you decide to try something different or change your mind, we offer flexible options, including trade-in credit or a buy-back offer, to ensure you're satisfied with your purchase.

Discover Frequently Asked Questions from Support

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GOLF PLUGG

QUALITY USED CLUB

25k REVIEWS

testimonials

As a beginner, I was overwhelmed by the options available, but the team at GolfPlugg guided me to the perfect set of clubs for my skill level. The quality and feel are unmatched! I've already seen improvements in my game. Highly recommend for golfers of any level!

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Sarah M.

Golf Service

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